Lash Artist Corner: Conquering the Art of the Eyelash Extension Consultation

Even for the most senior level lash stylists, consultations can be intimidating! Proficiently identifying a client’s expectations and desired vision is an acquired skill that is essential in obtaining a joyful outcome.

Fortunately, with experience and our expert cheat sheet, here are eight key questions to pose during your one-on-one time with prospective clients:

What kind of look are you going for?Before any appointment, encourage clients to bring in lash inspiration photos.  Since everyone has a different definition of what "natural" or "glamorous" means, this helps truly assess whether the look they want is among the lines of barefaced beauty or full-on glamour! 

Another method of evaluating for your client is by inquiring how they usually wear their eye makeup on a daily basis. If they are a heavy makeup user, you will get a sense that they may want fuller lashes. If they often use strip lashes, they may be stronger candidate for volume lashes. 

 

What is your lifestyle like?

As all lash artists know, eyelash extensions are perfect for beauty enthusiasts aiming to achieve a naturally glam look while also simultaneously cutting down on the time spent on daily makeup routines.

Do you wear glasses or contacts?

Client eye care knowledge is power in determining optimal lash length for patients.  Stick to shorter or more curl to design gorgeous eyelash styles that do not brush up against eyeglass lenses.

Are you getting your lashes done for a special event?

For brides-to-be or sweet sixteen queens, schedule a full set appointment well in advance of special events (optimally two weeks) to work out any lash kinks before the big day.  

Have you ever gotten eyelash extensions before?

For eyelash extension beginners, be sure to carefully walk them through the process of lash application and aftercare to ease any pre-appointment jitters.  

How much time do you have?

Even though you may tell your clients how long full sets take, you may want to always double check to make sure they understand the time frame.  If you notice that your client has naturally dense lashes, they may expect the set to take on the longer side. 

Are you allergic to anything?

The last thing you want after your styling efforts and precious time spent on a client is to have lashes lost or an allergic reaction in extension aftermath.  During every consultation, be sure to inquire about medical tape or adhesive ingredient allergies to ensure that your client is an eligible lash candidate.  

Above all else, the most important tip is your confidence! Being knowledgable and speaking comfortably about the service and your skills is the biggest factor in winning over a potential client! Happy lashing :)